Privacy Policy

This Privacy Policy explains how we collect, use, disclose, transfer and store information. Personal information is data that can be used to identify or contact an individual. You may be asked to provide your personal information whenever you contact Solution Focused Digital Group, and we may use it in accordance with this Privacy Policy. We may also use your personal information in combination with other data to improve our products, services, content and strategic marketing. You are not required to provide personal information unless you are purchasing or signing up for our products and services.

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USER INFORMATION

 

We may collect information about our users' activities on our platform. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our platform, website, products and services are of the most interest. 

 

We may collect and store details of how you use our services, including search queries. This information can be used to improve the relevance of the results provided by our services. Except in limited cases, to guarantee the quality of our services over the Internet. If we combine non-personal information with personal information, the combined information will be treated as personal information as long as it remains combined.

 

It may be required by law (inside or outside your country of residence) for Solution Focused Digital Group to disclose your personal information. We may also disclose information about you if required by law, court order, or any other government or law enforcement authority or regulatory agency or whenever we believe that such information disclosure is necessary or advisable. We may also disclose information about you if we determine that the disclosure is reasonably necessary to enforce our terms and conditions. In addition, in the event of a reorganization, merger or sale of our company, we may transfer any and all personal information we collect to the relevant third party.

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INFORMATION WE COLLECT FROM OUR CLIENTS

 

1. Personal and Billing Information

 

When you purchase products/services from Solution Focused Digital Group you may be required to provide us with personal information about yourself. This includes name, address, phone number, email address, and possibly other personal information. We do not collect any of this Personal Information unless you give it to us voluntarily. When processing your orders or issuing invoices we will need to receive your billing information, such as credit card information, debit card information, billing address and/or zip code (Billing Information). 

 

1. Location Information

 

Depending on the product or services you purchase from us we may also collect your Location Information. We automatically collect this information when you fill out forms or sign up in our platforms. You can at anytime control the user settings on your device. If you choose to decline allowing us to collect this information, our platform will not display all features available to you. 

 

Solution Focused Digital Group uses Google Maps and their API services to provide location infrastructure on our platform. By using any portion of the Solution Focused Digital Group platform (s) you are agreeing to the Google Maps API’s Terms of Service available at this link. 

 

We collect information through the processing of orders, requests or questions that you send to Solution Focused Digital Group via forms, email, your communications and interactions with us (including on our websites, at special events, over the phone, on third party social media sites, by post or e-mail, job applications and customer support requests. We also collect additional information about yourself when you provide it. 

 

When you "like" or "follow us" on Facebook, Instagram or by any other method, we may collect information from you, including your name and email address. We also collect your information if you sign up for one of our promotions or send us information through comments, reviews or content that you post on social media pertaining to Solution Focused Digital Group. We also automatically collect information from your use of our services, such as the device you access Solution Focused Digital Group from, your carrier and network, your IP addresses, and a variety of other similar information. 

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COOKIES AND SIMILAR TECHNOLOGIES 

 

We use cookies to better understand user behavior, inform which parts of our sites people have visited and facilitate and measure the effectiveness of advertisements and web searches. We may use both session cookies and persistent cookies to measure your activity and promote effectiveness for our user experience. Please note that you can change your settings in your browser to accept or reject cookies, but some of our Platform may not function properly if you choose not to accept cookies. Other third party services and locations on our platform may also use cookies. You are responsible for reviewing their respective privacy policies. We collect and receive information from other platforms, such as Facebook and Instagram on users who are interacting with Solution Focused Digital Group through those platforms. 

 

ANALYTICS AND ADVERTISEMENT

 

Solution Focused Digital Group uses third-party web analytics services, such as Google Analytics, on our Platform to collect and analyze usage information through cookies and similar tools, assist in fraud prevention, and provide certain resources to you. To prevent Google Analytics from using your information for statistics, you can follow Google’s guidance to opt out. To learn more about Google’s privacy practices and make choices regarding Google’s data collection activities, visit their website.

 

If you receive an email from us, we may use certain tools to capture data, such as when you open our message or click on any link or banner that our email contains. This data allows us to evaluate the effectiveness of our communication and marketing campaigns.

 

When you use our websites and Platform, we collect and analyze information such as your IP address, browser type, browser language, operating system, the state or country from which you accessed the Services, software and hardware reference and exit pages (including Device Ids) and URLs, platform type, number of clicks, downloaded files, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on specific pages, the date and time when you browsed the site and other similar information.

 

INTERNATIONAL USERS

 

This Privacy Policy and all extended policies made available by Solution Focused Digital Group apply to all users worldwide. TopBoxx strictly follows all applicable privacy laws in the United States and is committed to the security and rights of those who use its services.

 

CHANGES TO THE PRIVACY POLICY

 

From time to time, Solution Focused Digital Group may update its privacy policy to continuously comply with federal and state laws. We may use your personal information to send you important notices, such as communications about these changes. Since this information is important for your interaction with Solution Focused Digital Group we recommend that you read any updates to this policy carefully and become familiar with its content. After we have notified you of such changes to this Privacy Policy, any further use of the Platform is agreement that you have accepted the Privacy Policy changes. 

 

LEGAL NOTICE

 

The Solution Focused Digital Group Platform contains links to third party websites, such as social media sites. If you choose to use these sites or resources, you may disclose your information not only to third parties, but also publicly. Solution Focused Digital Group is not responsible for the content or practices of those third party sites or services. The collection, use and disclosure of your information will be subject to the privacy policies of those websites or services of third parties that you access, and are not applicable to this Privacy Policy.

 

If you have any questions or concerns about Solution Focused Digital Group's Privacy Policy, or if you would like to make a complaint about a possible violation of local privacy laws, please contact us at contact@solutionfocuseddigitalgroup.com